What We Liked
Game Selection
Casumo casino offers a diverse and extensive selection of games, catering to all types of players. With renowned game developers such as Microgaming, NetEnt, and Yggdrasil, players can expect high-quality titles and a wide range of exciting features and gameplay mechanics.
Live Chat Support
Casumo provides 24/7 live chat support to assist players with any inquiries or issues they may encounter. The customer service team is known for its helpful and efficient responses, ensuring a satisfactory experience for players.
High RTP
Casumo casino boasts an impressive Return to Player (RTP) rate, ensuring that players have a fair chance of winning. This high RTP rate is a significant advantage for players looking to maximize their chances of success.
What We Didn’t Like
Confusing User Interface
One downside of Casumo casino is its user interface, which can be confusing and overwhelming for new players. The navigation could be improved to enhance the overall user experience and make it more intuitive.
Few Payment Options
Casumo offers limited payment options compared to some other online casinos. While popular methods like eWallets (NETELLER, Skrill) are available, the absence of options like PayPal may inconvenience some players. Expanding the range of payment methods would provide more flexibility and convenience for players.
Casumo Welcome Bonus
The welcome bonus at Casumo casino, while not exceptional, offers a 100% deposit match up to $300. However, the wagering requirement of 30x is relatively high compared to other casino sites. Additionally, the bonus only applies to the first deposit and has a 183-day expiry date. The no deposit bonus of 30 free spins on Book of Dead is a highlight, but it also comes with a 30x wagering requirement and a 30-day expiry period.
Casumo Casino Registration
Registration at Casumo casino is a straightforward process that requires entering an email address, followed by confirmation through a confirmation email. Users then set their login details (username and password) for future access to the site. Personal information is required and confirmed during the registration process, and players may need to provide identification documents such as a passport or national ID card. Casumo utilizes state-of-the-art encryption technology to ensure the security of players’ information and conducts necessary checks to prevent fraud or money laundering.
After successful registration, players can enjoy the no deposit bonus of 30 free spins on Book of Dead. Once the free spins are played, players can make their first deposit using various banking methods, including popular eWallets like NETELLER and Skrill, as well as traditional methods like bank transfers and debit card payments. The first deposit qualifies for a 100% deposit match bonus, with certain terms and conditions (minimum $10, maximum $300, and a 30x wagering requirement).
Casumo Banking
Casumo offers a range of banking options for deposits and withdrawals, although some players may find the selection limited. The withdrawal limits range from $20 to $20,000, with withdrawals under $10 incurring a $3 fee. VIP customers benefit from unlimited free withdrawals, while regular customers can make three free withdrawals per month, with a $3 fee applied to any additional withdrawals within that month.
Payment methods accepted at Casumo include popular options like Visa, Mastercard, Maestro, NETELLER, Skrill, Trustly, and bank transfers. It is worth noting that PayPal is not accepted at Casumo, but alternatives like NETELLER, Skrill, and Trustly offer similar services with lower fees. Payout speeds vary depending on the chosen method, with eWallets offering the fastest withdrawals, sometimes arriving in accounts instantly or within 24 hours, while bank transfers and credit card payments can take up to five days.
Casumo aims to ensure the security of players’ funds and identity by utilizing encryption technology and conducting checks to confirm player details and prevent suspicious activity, such as money laundering. These measures may involve requesting proof of income for high-spending players and verifying the source of funds.
Here is an overview of some of the available payment methods at Casumo:
MasterCard
– Deposit limits: No limit
– Withdrawal minimum: $20
– Withdrawal maximum: N/A
– Payout speed: 3-5 days
Maestro
– Deposit limits: No limit
– Withdrawal minimum: $20
– Withdrawal maximum: N/A
– Payout speed: 0-1 days
Visa
– Deposit limits: No limit
– Withdrawal minimum: $20
– Withdrawal maximum: N/A
– Payout speed: 0-1 days
NETELLER
– Deposit limits: No limit
– Withdrawal minimum: $10
– Withdrawal maximum: N/A
– Payout speed: 0-1 days
Skrill
– Deposit limits: No limit
– Withdrawal minimum: $10
– Withdrawal maximum: N/A
– Payout speed: 0-1 days
Bank Transfer
– Deposit limits: No limit
– Withdrawal minimum: $20
– Withdrawal maximum: N/A
– Payout speed: 10 days
Trustly
– Deposit limits: No limit
– Withdrawal minimum: $20
– Withdrawal maximum: N/A
– Payout speed: 0-1 days
Casumo Casino Game Variety & Providers
Casumo casino offers an impressive game variety supported by numerous reputable software providers. Players can expect an extensive selection of games from developers such as Microgaming, NetEnt, Yggdrasil, and many more. The casino focuses primarily on slots, offering over a thousand titles with various themes and features, including Megaways slots and progressive jackpots.
Some notable game developers available at Casumo casino:
– Microgaming
– NetEnt
– Yggdrasil
– Evolution Gaming
– Play’n GO
– Quickspin
– Red Tiger Gaming
– Big Time Gaming
– Blueprint Gaming
– Novomatic
The slot collection at Casumo casino appeals to both classic and modern slot enthusiasts. While there are no sub-categories for easier navigation, players can search for specific games by name or developer. The absence of the Playtech developer means that the popular Age of the Gods progressive jackpot series is not available at Casumo. Nonetheless, the variety and quantity of slots at Casumo are impressive, ensuring that players will find plenty of options to suit their preferences.
While slots dominate the game selection, Casumo also offers a range of table games. Roulette is available in various forms, including American, European, French, and First-Person roulette. Casino hold’em and Texas hold’em are among the available poker options, along with baccarat and punto banco. However, the selection of table games may not be as comprehensive as some competitors, and expanding the number of live dealer games, specifically from Evolution Gaming, would enhance the overall offering.
In addition to slots and table games, Casumo provides a selection of free games that can be accessed after registering with the casino. While there is no specific sports betting section or scratch cards available at Casumo, the free games offer a good opportunity for players to explore the range of games before deciding to play with real money.
Casumo Casino Promotions
Casumo offers various promotions to enhance the gaming experience for players. The welcome bonus, while not exceptional, provides a 100% deposit match up to $300 with a 30x wagering requirement. Additionally, new players can enjoy 30 free spins on the popular Book of Dead slot without making a deposit. Both the bonus funds and free spins have expiry periods, so players should be aware of the time frames.
Casumo regularly updates its promotional offers, including reload bonuses, free spins, tournaments, and loyalty rewards. These promotions aim to keep players engaged and rewarded for their continued loyalty. While specific details may vary, Casumo ensures that players have opportunities to maximize their gaming experience through a range of exciting promotions.
Casumo Casino Mobile Experience
Casumo understands the importance of mobile play in today’s iGaming industry and provides an excellent mobile experience for its players. Users have the choice between accessing Casumo through the mobile site or using the dedicated mobile app.
The mobile site offers the same design, game variety, and gamification features as the desktop version, ensuring a seamless transition for players. The interface is optimized for smaller screens, providing a user-friendly experience while maintaining the aesthetic appeal of the desktop site.
For players who prefer a dedicated app, Casumo offers a mobile app compatible with both Android and Apple devices. While the app may have a slightly smaller game selection compared to the browser version, it still includes over 800 titles, offering plenty of options for mobile players. The app features easy navigation, convenient banking options, and even includes live dealer games, which is not common for many casino mobile apps.
Players accessing Casumo through the mobile site or app can also enjoy the same promotions available on the desktop version, ensuring consistent bonus opportunities regardless of the chosen platform.
Casumo Casino Customer Service
Casumo provides multiple avenues for customer support, ensuring that players have access to assistance whenever needed. The FAQ section offers helpful answers to commonly asked questions, covering general topics and addressing potential concerns.
For more specific inquiries or issues, players can contact the customer service team via email at hey@casumo.com. While email support may not provide immediate responses, it offers a reliable channel for communication and resolution of more complex matters.
For a quick resolution to urgent concerns, Casumo offers 24/7 live chat support. The live chat feature allows players to communicate directly with a knowledgeable customer service representative who can provide prompt assistance and answers.
Casumo’s customer service team is known for its professionalism, helpfulness, and efficiency. They strive to ensure that players have a positive experience and quickly resolve any issues that may arise during their time on the site. The team maintains a friendly tone and is dedicated to addressing player concerns.
Casumo Casino Verdict
Overall, Casumo casino is an impressive online gambling platform that caters primarily to slots players. With a vast selection of games from renowned developers, players can enjoy a diverse range of options and exciting features. The design and functionality of Casumo casino, including the mobile experience, are exceptional, providing user-friendly interfaces and convenient navigation.
While the table game selection may not be as extensive as some competitors, Casumo still offers enough options to keep casual players entertained. However, high rollers or professional players in search of specific table and card games may find the variety lacking.
Casumo’s promotions, including the welcome bonus and regular offers, add value and excitement to the gaming experience. The mobile site and app cater to mobile players, ensuring a seamless transition and access to the same promotions and game variety.
Casumo’s commitment to player safety is evident through their encryption technology and adherence to fair play standards. The site’s UKGC license further promotes trust and legitimacy.
In conclusion, Casumo casino offers an engaging and rewarding platform for players looking for a comprehensive slots experience. Registering at Casumo provides access to a vast game library, generous promotions, and reliable customer service. Sign up today to enjoy the gamification features and exceptional slot collection at Casumo casino.
Frequently Asked Questions
How long does it take Casumo to pay out?
Withdrawals from Casumo casino are processed immediately. The waiting time for withdrawals depends on the chosen banking method, as it may take additional time for funds to arrive in the player’s account.
Is Casumo a safe site?
Yes, Casumo is a safe and trusted online casino. The site is licensed and regulated by the UKGC, ensuring compliance with strict standards for player protection. SSL encryption technology is employed to safeguard players’ personal and financial information.
Is Casumo legitimate?
Absolutely. Casumo is a legitimate and reputable online casino. Holding a UKGC license and maintaining a strong reputation for customer service, Casumo imposes fair play practices and acts responsibly within the iGaming industry.
Who owns Casumo casino?
Casumo casino is owned by Casumo Services Ltd., an independent operator. Established in 2012, Casumo has its headquarters in Malta, where it operates holding necessary licenses to offer online gambling services.
